We accept returns within 14 days of receiving the goods, provided they are intact, unused, and in their original packaging . Once the return is received and inspected, we will issue a refund or replacement. Return shipping costs are the responsibility of the customer, except for errors attributable to us.

To place an order, you must register on our website with a valid VAT number and all your billing information . After registration and account approval, you will be able to access the catalog, view special prices, and purchase directly online.

As soon as we receive your order, we'll immediately prepare the goods. Shipping usually takes place within 2-3 business days. However, delivery times vary depending on the destination : for more remote locations or islands, delivery can take 4-5 business days.

You can only change an order if it hasn't yet been prepared or handed over to the courier . We encourage you to contact us as soon as possible if necessary, so we can discuss any changes together.

We accept credit card, bank transfer, and PayPal payments. Cash on delivery is also available. There is no additional charge for cash on delivery.

You can update your billing or contact information at any time directly from your account on our website . If you need assistance, our customer service team is available to assist you.